The #1 Cloud ERP
One unified business management suite, encompassing ERP/Financials, CRM and ecommerce for more than 40,000 organizations.
#1 Cloud Business Software
With more than 40,000 organizations, NetSuite is 10 times larger than the nearest competitor, meaning 10 times the resources. Comprehensive functionality with industry-specific support for a broad range of industries means NetSuite works the way your business works. Built from the ground up for the cloud, NetSuite lowers costs and reduces hassle for IT. One data model spanning back office financials to customer records to professional services provides complete visibility and simplified integration.
BUILT-IN FLEXIBILITY – As your business changes, you can change your business system. Scale up, spin off, adopt new business models, NetSuite’s flexibility lets you do it all, quickly and easily. Meanwhile, version-lock is a thing of the past. With every NetSuite upgrade, your configurations and customization migrate seamlessly. Imagine that.
BUSINESS INTELLIGENCE FOR FREE AND FOR ALL – Real-time analytics is the NetSuite user interface. Users know what they should be doing and how they’re helping the business, with easily accessible reports and key performance indicators. Vital business data is analyzed and displayed from right within the system.
COMMERCE-READY ERP – Your core business system now becomes your customer-facing commerce system with a customizable, customer-specific, pixel perfect experience.
DESIGNED FOR A MODERN COMPANY – Cloud-based, mobile-enabled and social, NetSuite frees the modern business from antiquated PC-based, anti-social systems locked behind the firewall.
Enterprise Resource Planning
Accelerate Business Performance with the #1 Cloud ERP
NetSuite Enterprise Resource Planning (ERP) offers a modern, scalable solution to run all of your key back-office operations and financial business processes in the cloud. From comprehensive financial management capabilities, including sophisticated revenue management and billing solutions, to inventory, supply chain and warehouse management solutions, NetSuite empowers businesses of all sizes, across all industries, in every part of the world to unleash innovation and growth. Built-in business intelligence with real-time reporting and analytics equips your organization with a single version of the truth and ignites better, faster decision making.
Drive new efficiencies, gain real-time insights and streamline your financial processes with a comprehensive solution that combines robust finance and accounting capabilities with built-in business intelligence that is accessible from any location, at any time.
Accelerate the order-to-cash process and eliminate manual bottlenecks by integrating your sales, finance and fulfillment teams with pricing, sales order management and returns management features.
Gain real-time visibility into your production process and get your products to market as quickly and cost-effectively as possible with product data management, work order management and quality assurance solutions.
Supply Chain Management
Define, execute and support your distribution and supply chain management plans from a single collaborative platform that you can access anywhere, anytime and from any location.
Warehouse and Fulfillment
Manage your end-to-end inventory and inbound/outbound logistics in real-time while minimizing your total cost of ownership.
Optimize your procurement process for cost certainty with workflow-driven approval routings and improve the accuracy of procure-to-pay processes by automating and linking key procurement transactions.
Human Capital Management
Maximize the value of your most important resources and minimize management costs by utilizing payroll services, incentive compensation management and employee center features in an integrated, flexible and comprehensive HCM solution.
NetSuite’s Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time, 360-degree view of your customers. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle—from lead all the way through opportunity, sales order, fulfillment, renewal, upsell, cross-sell and support.
In addition to offering traditional CRM capabilities such as SFA, customer service management and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated ecommerce capabilities.
- Streamlines lead-to-cash processes.
- Elevates productivity across the organization with a 360-degree view of customers.
- Improves sales performance through forecasting, upsell and commission management and more.
- Helps you manage global sales and services organizations.
Real-Time Business Intelligence Across the Enterprise
Getting an accurate view of the business is challenging. Information is stored across multiple, disparate systems and manually based data management processes are time- consuming and error-prone. From the executive level to the front lines, effective decision-making is compromised without reliable, timely data.
NetSuite Business Intelligence provides the power of built-in, real-time dashboards, reporting and analysis across all the integrated processes within the software suite. Realizing true value-added insights, business users gain real-time visibility to identify issues, trends and opportunities and instantly drill down to the underlying transaction to take action.
- Real-time transparency into company performance across all business functions — from summary level to transaction level.
- A single version of the truth with all of your data residing in a single source.
- Self-serve, personalized experience with easy-to-use reporting tools without requiring programming or technical resources.
- On-the-go access via web browser and mobile device.
Engineering Lifelong Customer Success
A Transformative Customer Engagement Methodology.
SuiteSuccess is the culmination of a multi-year transformation effort to combine the NetSuite unified suite, 20 years of industry leading practices, a new customer engagement model and business optimization methods into a unified, industry cloud solution.
SuiteSuccess is engineered to solve unique industry challenges that historically have limited a company’s ability to grow, scale and adapt to change. Most ERP vendors have tried to solve the industry solution problem with templates, rapid implementation methodologies and custom code.
NetSuite took a holistic approach to the problem and productized domain knowledge, leading practices, KPIs and an agile approach to product adoption. The benefits of this are faster time to value, increased business efficiency, flexibility and greater customer success.
The four key pillars of SuiteSuccess are:
BUILD – A complete suite to support the modern business including ERP, CRM, PSA, Omnichannel commerce, HR and Business Intelligence (BI) built on the NetSuite cloud platform, continually updated with leading edge capabilities and technologies to support all of our industries.
ENGAGE – Leading practices for each industry and role including workflows, KPIs reports, dashboards and metrics, with the flexibility to personalize on the NetSuite platform from the initial sales contact to on-going support. With these leading practices, value is added at each stage of the engagement.
CONSUME – Intelligent staged approach via NetSuite’s industry stairway allows companies to consume capabilities based on their business needs. Re-imagined consumption model drives faster time to value, better ROI and greater user adoption. Companies can now go from zero to cloud in 100 days.
OPTIMIZE – Customers benefit from continuous engagement, updated leading practices, new feature releases, value added SuiteCloud partners and movement up the stairway. Customers also are always on the latest release.
- 360° visibility and actionable insights increased 55% to 80%
- Reporting time and resources reduced 40% to 55%
- Time to close financial books reduced 45% to 70%
- Audit completion and support time reduced 25% to 40%
IT MANAGEMENT AND RESOURCES
- IT support costs reduced 40% to 65%
- Business continuity costs reduced 45% to 65%